Our Vision:
To be the fountain of inspiration, fostering independence, and enabling dreams for those we serve, while redefining the landscape of accessible and affordable home care and human support services.
Our Mission:
Fountain of Hope Support Services is dedicated to uplifting the lives of children and adults with disabilities by providing comprehensive, personalized, and affordable care.
We aim to:
Nurture Independence: Empower individuals to thrive respecting their unique abilities, dreams, and aspirations.
Deliver Exceptional Care: Maintain the highest standards of compassionate care, offering a wide spectrum of services tailored to individual needs.
Promote Lifelong Learning: Support continuous growth and development through innovative programs, resources, and partnerships.
Advocate for Accessibility: Champion affordability and accessibility to ensure that every person, regardless of financial circumstances, can access our exceptional care.
Our Values
Compassion: We approach our work with empathy and kindness, recognizing the inherent worth of each individual.
Integrity: We uphold the highest ethical standards, ensuring transparency, honesty, and accountability in all our interactions.
Innovation: We continuously seek creative and effective ways to enhance the quality of life for those we serve.
Collaboration: We value partnerships and teamwork, fostering a supportive network of families, caregivers, and communities.
Affordability: We are dedicated to making our services accessible to all, striving to remove financial barriers to care.
Code of Ethics
At Foundation of Hope Support Services, our commitment to providing exceptional care and support to our clients is guided by a strong ethical framework. Our caregivers and staff adhere to the following Code of Ethics to ensure the highest standards of professionalism, compassion, and integrity:
1. Client-Centered Care:
We prioritize the well-being and dignity of our clients above all else. Our services are tailored to meet their unique needs, preferences, and cultural backgrounds, promoting their comfort, independence, and quality of life.
2. Compassion and Empathy:
We approach our work with genuine compassion and empathy. We treat every client with respect, kindness, and understanding, acknowledging the challenges they may face and offering unwavering emotional support.
3. Privacy and Confidentiality:
We maintain strict confidentiality regarding our clients’ personal information and medical history. We respect their right to privacy and ensure that all personal data is handled in accordance with applicable laws and regulations.
4. Non-Discrimination:
We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic. We provide care and support to all clients equally and without prejudice.
5. Continuous Improvement:
We are committed to continuous improvement in all aspects of our services. We welcome feedback from clients, families, and employees to identify areas for enhancement and growth.
At Fountain of Hope Support Services, we pride ourselves on being more than just a homecare agency; we are your trusted partners in nurturing well-being and enhancing quality of life. Rooted in the heart of Edmonton, Alberta, our mission is to provide exceptional care, empathy, and hope to our community members.